Skip to content

Privacy Policy

This Privacy Notice tells you about how we collect, use and protect your personal information.

In summary

  • We respect your personal data and take its security very seriously.
  • We only hold what data we need for the purpose for which we obtained it.
  • We never share your data with any advertisers.
  • You have privacy rights, and we honour them.
  • We are happy to answer your questions. Our contact details can be found at the end of this notice.


We’re committed to protecting your personal information and being transparent about what we do with it, no matter how you interact with us. Whether you are viewing our website, want to volunteer with us, donate, or raise funds to support us, use our services or want to learn more about what we do.

We won’t do anything with your information you wouldn’t reasonably expect.

In this policy, St Just Miners’ Chapel, the Miners’ Chapel or ‘we’ or ‘us’ are all references to St Just Miners’ Chapel CIO, which is a registered charity in England and Wales 1180038.

If you have any queries about our Privacy Notice, please get in touch with us:


How and when we collect information about you

When you interact with us and directly give us information we may collect and store information about you.

Examples of this are:

  • To become a regular support of the Chapel and join our family of Pards.
  • To participate in our activities to raise donations
  • To participate in community & events activities, e.g. buying tickets to charity concert, booking our community room or hiring the Chapel
  • When you sign up to support one of our campaigns e.g. Saving the Chapel Buildings, being part of our Christmas Tree Festival…
  • When you sign up to receive information about fundraising, campaigns, volunteering activities, newsletter updates
  • When we collect it as you use our website


When you interact with us on social media platforms such as Instagram and Facebook we may also obtain some personal information about you. The information we receive will depend on the privacy preferences you have set on each platform.

When providing permission for third party organisations to share your data you should check their Privacy Policies carefully to understand fully how they will process your data.

We’ll use your personal information for the following purposes:

  • Donation processing – We’ll process personal information you provide in order to administer any one-off or on-going donations and membership you make and to claim Gift Aid.
  • Responding to a request – If you contact us with a query, we may use your personal information to provide you with a response.
  • Volunteering, events and community projects – We’ll process your details for the use of contacting you about volunteering, events or community projects that you are involved in or are interested in taking part in. In the future, we may also contact you to see if you would like to take part again. If you have taken part as a volunteer, have run an event or have run a community project, we may also contact you for fundraising and marketing purposes in line with this Privacy Notice.
  • Fundraising or direct marketing – We’ll only send you marketing information by email if you have given us specific consent to do so. If you withdraw your consent and then subsequently opt in to receive marketing information again, then your preferences may be updated. We use legitimate interest to contact The Miners’ Chapel supporters with regards to telephone and mailings, unless you have expressly told us by opt-out that you do not want to be contacted. if you do not want to be contacted for marketing or fundraising purposes you can opt out at any time by contacting us:
    • or by email:
  • Monitoring and Evaluating – We may use your information in order to improve current and future delivery of our services.
  • Processing an application to volunteer or work with us – We may process your information if you send or fill in an application form or send us your CV or details in respect of an opportunity to work with us in order to evaluate your suitability and to respond to you.
  • Transactional purposes – We’ll need to use your personal information in order to carry out our obligations arising from any contracts entered into between you and us for goods or services, for example, processing a ticket purchase or hiring the venue.
    Providing and developing our website – We may use your personal information to help personalise your experience, and improve and develop it further.
  • Administration – We may use your personal information to record and deal with a complaint, to record a request not to receive further marketing information, to record what our volunteers have done for us, and for other essential, internal record keeping purposes.
  • Prevention of crime – We may process your personal information to prevent crime and to keep our people and the public safe.
  • Protecting your vital interests – We may process your personal information where we reasonably think that there is a risk of serious harm or abuse to you or someone else.
  • Market research and surveys – We may invite you to participate in surveys or market research to help us improve our services or learn how we do things and what we can do better. We may also ask for your feedback to evaluate the work we have done. Participation is always voluntary and no individuals will be identified as a result of this research, unless you consent to us publishing your feedback.
  • Legal, regulatory and tax compliance – Where required we are subject to a legal obligation, we may process your personal information to fulfil that obligation e.g. when we are legally required to hold certain personal information to fulfil statutory obligations for collection of Gift Aid.


We may carry out appropriate due diligence of donors, check donations and implement robust financial controls to help protect the charity from abuse, fraud and/or money laundering.

We may carry out background checks and due diligence on potential donors or anyone planning on making a significant donation or gift before we can accept it.

We may also ethically screen supporters to minimise risk of creating an association with an individual or group that conflicts with the standards we’ve set out in our overarching ethical policy.


Who do we share your information with

We’ll only use your information for the purposes for which it was obtained. We will not, under any circumstances, sell or share your personal information with any third party for their own purposes, and you will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us.


We’ll only share your data for the following purposes

Third party suppliers: We may need to share your information with data hosting providers or service providers who help us to deliver our services, projects, or fundraising activities and appeals. These providers will only act under our instruction and are subject to pre-contract scrutiny of strict data protection processes and security.

Where legally required: We’ll comply with requests where disclosure is required by law, for example, we may disclose your personal information to the government for tax investigation purposes, or to law enforcement agencies for the prevention and detection of crime. We may also share your information with the emergency services if we reasonably think there is a risk of serious harm or abuse to you or someone else.

We always aim to ensure that personal information is only used by those third parties for lawful purposes in accordance with this Privacy Notice.


What information do we collect

We collect various personal information such as name, postal address, telephone number, email address, date of birth (where appropriate), what specific interests someone may have in the Chapel and our activities.

We collect this information only in connection with specific activities, such as campaign updates, newsletter requests, registration or Pard requests, feedback, donations (regular and one off), ticket purchasing, information you provide in public forums.

The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don’t have to disclose any of this information to browse our website. However, if you choose to withhold requested information, we may not be able to provide you with certain services.

Data protection law recognises that certain types of personal information are more sensitive. This is known as ‘sensitive’ or ‘special category’ personal information and covers information revealing racial or ethnic origin, religious or philosophical beliefs and political opinions, trade union membership, genetic or biometric data, information concerning health or data concerning a person’s sex life or sexual orientation.

Sensitive information will only be collected where necessary, for example, we may need to collect health information to undertake specific volunteer roles or become a member of staff. Clear notices will be provided at the time we collect this information, stating what information is needed, and why.

With your explicit consent, we may also collect sensitive personal information if you choose to tell us about your experiences relating to our services for use in a case study.


Consent by email

On our website and when we collect any personal information (like when you donate online via our Totalgiving appeal pages or directly via Paypal), you will be given the option to opt-in to receive communications from us by email. Where you agree, we may send you information about our events, campaigning, volunteering, fundraising and other activities. By providing personal data to us you consent to its use as described in this Privacy Policy.

By volunteering, taking part in an event and/or a community-based project or hiring the venue, you will generally be agreeing to receive mailings or emails from St Just Miners’ Chapel for direct marketing and agreeing to this privacy policy.

If at any time you want to alter your preferences or request that we stop communicating with you please let us know by sending an email to


How we’ll use legitimate Interest

If we contact you on the basis of legitimate interest, St Just Miners Chapel will always create a legitimate interest impact assessment (LIA). Examples of how we may contact you under legitimate interest are:

  • Asking for a Gift Aid declaration
  • Thanking you for your support
  • Asking if you would consider increasing your regular support
  • Contacting you about event programming, appeals or campaigns that we need financial support for or you might like to attend.
  • If you have stopped supporting us financially, asking if you may reconsider supporting us with a donation

If at any time you want to alter your preferences or request that we stop communicating with you please let us know by sending an email to


If you’re 16 or under

If you are aged under 16, please ensure you obtain your parent/guardian’s consent before sending any personal information to St Just Miners Chapel.

We do have events and activities for those under 16, so we may ask your age when contacting you. Prior to taking part in these activities, please ensure you speak to your parent or guardian.

Please note that we will not knowingly accept online donations, ticket purchases or requests to use our services from persons aged under 16 years.

We encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.


How we protect your information

We use technical and corporate organisational safeguards to ensure that your personal information is secure. We limit access to information on a need-to-know basis and take appropriate measures to ensure that our people are aware that such information is only used in accordance with this Privacy Notice.

We undertake regular reviews of those who have access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.

If you use your credit or debit card to donate to us or make a booking online, we pass your card details securely to our payment processing partners. We do this in accordance with industry standards and do not store the details on our website. Our current payment partner is TotalGiving.

However, please be aware that there are always inherent risks in sending information by public networks or using public computers and we cannot 100% guarantee the security of data (including personal information) disclosed or transmitted over public networks.


Vulnerable circumstances

We understand that additional care may be needed when we collect and process the personal information of vulnerable supporters and volunteers. In recognition of this, we observe good practice guidelines in our interactions with vulnerable people.


How long will we keep your information

We’ll keep your personal information in respect of financial transactions for as long as the law requires us to for tax or accounting purposes (which may be up to six years after a particular transaction).

If you request that we stop processing your personal information for the purpose of marketing we may in some instances need to add your details to a suppression file to enable us to comply with your request not to be contacted.

If you have participated in an event, been a volunteer, taken part in a project, we may keep and use your information to contact you for up to six years in line with this privacy policy.

In respect of other personal information, we’ll retain it for no longer than necessary for the purposes for which it was collected, taking into account guidance issued by the Information Commissioner’s Office.


International transfers of information

We may, on occasion, decide to use the services of a supplier outside the European Economic Area (EEA), which means that your personal information is transferred, processed and stored outside the EEA.

You should be aware that, in general, legal protection for personal information in countries outside the EEA may not be equivalent to the level of protection provided in the EEA.

However, we take steps to put in place suitable safeguards to protect your personal information when processed by the supplier such as entering into the European Commission approved standard contractual clauses. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.


Your rights to your personal information

Data protection legislation gives you the right to request access to personal information about you which is processed by St Just Miners’ Chapel and to have any inaccuracies corrected.

You also have the right to ask us to erase your personal information, ask us to restrict our processing of your personal information or to object to our processing of your personal information.

If you wish to exercise these rights, please email You will also need to provide copies of two separate identification documents, such as a passport, driving licence, or utility bill.

Please also provide any additional information that is relevant to the nature of your contact with us, as this will help us to locate your records. You can send the documents via post to St Just Miners Chapel, Chapel Road, St Just, TR19 7HT.

Alternatively, email a copy of scans or photos of your two forms of identification when requested by us.

We’ll respond within 28 days, on receipt of your written request and copies of your identification documents. We reserve the right to charge a fee to process the request.


Storing your information

Information which you submit to us is sent to us via email to computers located in the United Kingdom, specifically The Miners’ Chapel, Chapel Road, St Just TR19 7HT. This is necessary in order to process the information and to send you the information you have requested.

Our emails are also stored on servers, located in the United Kingdom. The servers are located at LDeX in Manchester and managed by our web hosting provider Clook (

Information submitted by you may be transferred by us to other reputable third party organisations as referred to in this Policy. This will be done in accordance with guidance issued by the Information Commissioner’s Office.

Any personal information you supply to us will not be retained for longer than necessary.


Other websites

Our website contains hyperlinks to other websites. This Privacy Policy only applies to this website so when you link to other websites you should read their own privacy policies.

In purchasing goods or services from any of the companies to which any of our website links to, you are forming a contract with the company(s) concerned (agreeing to their terms and conditions), not St Just Miners’ Chapel.


Using our social media pages

While this statement covers our privacy practices and how we’ll use any information collected from our websites and social media pages, it doesn’t cover how providers of social media websites will use your information.

You should read the social media site’s privacy policies before adding any content to our social media pages. Make use of the social media site privacy settings and reporting mechanisms to control the way that your information is handled.


Posting content on our websites and social media pages

Remember that the internet provides instant worldwide access. Any information that you provide will be worldwide instantly.

We don’t moderate our social media so, if you post comments about other people it’s not only your privacy that is at stake. Protect your friends’ privacy and reputations. Be careful about uploading any content that may show you or your friends in compromising situations and be aware that other users may abuse the content you have provided.

Please don’t provide information about yourself or other people unless you’re sure you and they are happy to have it made public. In particular, don’t provide any information about others without their consent where that information might identify them, such as:-

  • Names
  • Tagged photos
  • Location


Under no circumstances make public other people’s home addresses, email addresses or contact numbers.


We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Whilst we can’t ensure or guarantee that loss, misuse or alteration of information won’t occur, we’ll use standard industry methods to prevent this.

This includes ensuring satisfactory safeguards are in place when using external software and cloud based platforms to manage your data, for example, we use mailchimp to send out our news. Mailchimp is an organisation that is certified to the EU-US Privacy Shield Framework.

We also have password polices and data handling policies in place to protect your information.

Unfortunately, the transmission of information across the internet isn’t completely secure and whilst we do our best to try to protect the security of your information, we can’t ensure or guarantee that loss, misuse or alteration of information won’t occur whilst you or we are transferring this information.


Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.

Our cookies help us:

  • Make our website work as you’d expect;
  • Remember your settings during and between visits;
  • Improve the speed/security of the site;
  • Allow you to share pages with social networks like Facebook;
  • Continuously improve our website for you;


Granting us permission to use cookies

If the settings on your browser that you are using to view this website are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.


How long do cookies last

When a web server sends a cookie, it asks your browser to keep that particular cookie until a certain date and time. These dates can be:

  • Some date in the future – Might be a few minutes or a few hours from now (to track something like your shopping cart in an online store). The cookie might expire many years in the future, to keep track of your browser for a long time;
  • When you close your browser – Called a session cookie, the next time you start your browser these will have vanished;
  • Some date in the past – This is how the server asks a browser to remove a previously-stored cookie.


Anonymous visitor statistics cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using, how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These analytics programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before, helping us to develop our services for you. Our site uses the following analytics programmes:

  • Matomo Analytics and Fathom Analytics.


Advertising or Targeting cookies

We do not use ‘Advertising’ cookies on St Just Miners Chapel websites.


Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following third party functions which use cookies:

  • YouTube
  • Vimeo
  • SoundCloud
  • Paypal
  • Instagram
  • Facebook


Disabling these cookies will likely break the functions offered by these third parties.


Turning Cookies off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so, however, will likely limit the functionality of our website as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.


How to make a complaint or raise a concern

If you would like more information, or have any questions about this Privacy Notice, to make a formal complaint about our approach to data protection or raise privacy concerns please contact us:

If you would like to make a complaint in relation to how we’ve handled your personal information, please follow our complaints procedure which is available by contacting us via the contact details above. If you are not happy with the response you receive, then you can raise your concern with:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Alternatively, you can visit their website.


Changes to our Privacy Policy

We’re committed to using your personal information in accordance with our responsibilities. We’re required to provide you with the information in this Privacy Notice under applicable laws which includes:

  • The General Data Protection Regulation (EU) 2016/679 (which replaced the Data Protection Act 1998, from 25 May 2018)
  • The Privacy and Electronic Communications (EC Directive) Regulations 2003


Our Privacy Policy may change from time to time, so please check this page occasionally to see if we’ve included any updates or changes, and that you are happy with them.

Last reviewed March 2024.